Month: June 2025

Dear Member

The table below shows the deadline dates by which you must submit your request for match tickets, for the upcoming season.

Frequently Asked Questions & Answers?

How does the ticket request process work?

When we receive a ticket request for a match, we can only apply for it during the MUSC Ticket Allocation Deadlines. Any requests sent before the application date will be placed on hold until it opens. Requests received after the deadline will not be considered, as we will be unable to request them via the MUSC ticketing system. Anyone wishing to apply for tickets after the deadline must do so through the Official Manchester United Website.

So when should I request tickets?

Preferably – during the “open & close application” dates.

We Do Not Mind – requests sent before the “open application” date will be placed on hold until it opens.

Definitely Not – After the “close application” date.

How do I apply?

Requests for tickets can be made either by:

• Completing the attached form.
• Downloading the form from our website http://manutd-gibraltar.com/musgb/tickets/
• Completing the paper form available at the branch.

Once completed, forms should be submitted by:

• Email to musgb1@gmail.com or tickets-membership@manutd-gibraltar.com
• Leaving them in the letterbox by the entrance of our branch

Can I cancel a request?

Yes, requests can be cancelled before the closed deadline date of the selected match. Any cancellation request sent after will not be honored, as tickets may have already been purchased by the branch.

Does a request guarantee me a ticket?

A request does not guarantee you a ticket. We advise members not to make any travel and/or accommodation arrangements until you have the ticket confirmation from the Secretary.

Will we get all the tickets requested?

The number of tickets reserved for us by MU will depend on the total number of members registered at the time & the general demand from all MUSC’s applications. About a week after the application date closes, we should receive an email from MU with our ticket allocation breakdown. This is why it is important for members to renew early, as we will receive a percentage of the tickets available. Below is an example of a previous ticket breakdown –

What happens if we are allocated less tickets than what was requested?

In the event of oversubscription for any match, tickets will be allocated using the following criteria:

Priority will be as follows:

1. Members who were registered paid-up members the previous year and renewed their membership prior to 15th July of the current membership year.
2. Members who were not members the previous year but became members prior to the 15th of July of the current membership year.
3. Members who were members the previous years but renewed their membership after the 15th of July of the current membership year.
4. Members who were not members the previous year and became members after the 15th July.

Except for –

1. The trip raffle winner and any travelling companions.
2. The Fantasy Football winner and any travelling companions.
3. Any other tickets the Committee may have offered as a prize during the previous season to an existing member.

If the Committee deems a draw is necessary for any tickets, members participating in the draw will be allocated an additional raffle ticket for every 5 signed in attendances at the club premises, for official games televised of the previous season.

When & where can I access my tickets?

Tickets can be accessed on the official Manchester United App. Tap the “My United” icon in the bottom right corner of your device, which will open your profile page. Scroll down and you will see a button labelled “My Tickets”. Tap the button to view your upcoming tickets. Your QR code will load 3 hours before kick-off. Here’s an explanatory link – https://www.manutd.com/en/videos/detail/where-to-find-your-tickets-in-the-app

Can I cancel my ticket & get a refund?

Yes, to cancel a ticket, use the sell option on the official Manchester United App. Here’s an explanatory link – https://www.manutd.com/en/videos/detail/ticket-resale-in-the-app Refunds (Less a £5 cancellation fee, charged by MU) will be forwarded to the branch, if the ticket is re-sold, then we will transfer you the money.

Kind Regards

THE COMMITTEE

Dear Member

While we hope you enjoy the summer break, the committee will be working hard behind the scenes to ensure everything is ready for the beginning of the new season.

32^nd Annual General Meeting.

On Tuesday 3rd June 2025, we held our AGM. Even though there was only just over 10% of the membership present, the meeting was a very productive one, as the members’ motion and the proposed purchases presented by the committee were passed unanimously. The committee would like to express the importance of attending these AGM’s as everything we do is for the interest of the club and its members. Saying this, the committee would like to thank those who took their time and interest in attending.

The Trip Raffle.

The trip raffle worth up to £750 of expenses covered by the club for tickets, flights & hotel for a trip to Old Trafford, took place at the AGM. Those that renewed and became members for the new season up to the day, were eligible for the draw. We would like to congratulate Mr. Julian Navarro on being this year’s winner. Two further names were drawn as backups.

AGM Surprise Shirt Raffle.

On the day, the Committee raffled a 25-26 United Shirt between the attendees, in gratitude for their attendance. Congratulations to Mr. Salvador Duarte for being the winner.

2025/2026 Fixtures.

The fixtures for the new season will be released by the Premier League on Wednesday 18^th June at 10am, a week from today and the new season will officially commence around the weekend of Saturday 16^th August.

MUSC Ticket Allocation Deadlines 25-26.

We will be hoping to receive this season’s MUSC ticket allocation deadlines, at least a week after the release of the fixtures, which we will be posting at the club and sending by email as soon as we receive them. Please keep in mind that (as per previous seasons), the deadlines for the first couple of home matches could be just a few days after the information is sent to us by MU. 

Membership Renewals.

Those of you who have not yet renewed your membership, we would appreciate you do so as soon as possible, as the total number of tickets allocated to our branch will depend on the number of members registered with MU at the time of requesting them. Also, members who renew before the 15th of July will have priority when applying for match tickets over those who join after. 

WhatsApp Group.

For those of you who wish to join our WhatsApp group (Manchester United Supporters Gibraltar Branch), contact any committee member for the link. There you will only receive information about the Branch and MUFC if required.

Kind Regards

THE COMMITTEE